Integration with Enterprise Workflow Applications	CEBP (Communications Enabled Business Processes) integration - ability to integrate UC capabilities into enterprise applications.
Access and control UC client functions from business applications
· Initiate/manage/track and report on real time events	Ability to perform real time actions such as, launch calls, send e-mails, launch conferences, find individuals via presence information, etc.
· Manage non-real time parameters and content	Ability to perform non-real time actions such as, create status message contents, define alert functions, control limits, set rules, etc. .
Access and control business applications from UC client functions	UC client provides ability to access enterprise applications based on user commands or UC client events.
Rules templates/wizard to determine and control business applications from UC client	UC Client rules template supports specification of conditions under which access is provided to other business applications and specific actions to take place.
Toolkits and SDK's available for integration of UC client functions with business applications	Existence of development tools such as software development kits and API's and associated capabilities.